Our Residents’ Success Stories

“I cannot thank the staff at Vierra Falls Church enough for the exceptional care they provided. The therapy was outstanding, with John, Michael, Dana, and the entire team working diligently to support my recovery. My aide, Kidist, was absolutely outstanding—always attentive, caring, and going above and beyond. Nurse Ramatu was equally impressive—hardworking, dedicated, and always calm under pressure. She never broke a sweat, no matter how busy things got. The level of care, professionalism, and compassion shown by everyone made my experience here truly remarkable.

“I was so pleased with the staff and am very grateful to the wonderful therapy department.

They made a real difference in my quality of life. I got a prompt response when I pressed my call button, and my medication was always delivered on time.”

“We greatly appreciated the team’s pleasantness and professionalism.

We were particularly impressed with the timely administration of medications and the quick response to the call button.”

“First impressions matter, and Debbie at the front desk set the tone with her warmth and kindness.

I am incredibly grateful for the care and therapy I received during my stay. The facility is not only clean but also welcoming, making the experience even more comforting. A special thank you to the nurses and aides in the East Hall for their genuine respect, tender care, patience, and the dignity they provided me throughout my stay. I will forever be grateful for their kindness. You truly find angels in the most unexpected places. Thank you, Vierra, for everything!”

“I really appreciated that my medications were administered on schedule and liked that I could ask the nurses about the medications I was receiving. Their explanations were thorough and helpful. I made significant physical progress in therapy and enjoyed the variety of workouts provided. The staff was kind and supportive, which enhanced my experience. I also enjoyed the activities, especially the musical performances and carolers. Additionally, I had a great experience working with the social worker during my stay.”

“The staff responds quickly when I press my call light and I am so appreciative of the encouragement I received from the physical and occupational therapy teams during my workouts. I really enjoy the food, particularly the variety and alternative options for main meals, with my favorite dish being the Beef Stroganoff!”

“I was extremely pleased with the care my mother received.

Both the physical therapy and occupational therapy teams were excellent! I really appreciated being able to call and receive timely updates about my mother's progress and that call lights were answered promptly and efficiently.

I want to highlight Nurse Mohamed for his outstanding care of my mother, as well as the Assistant Director of Nursing, Victor, for his excellent follow-up and communication.”

“The nursing staff has been excellent and addressed any issues as soon as they were alerted. The kitchen did a great job of noting my mother's dietary preferences and providing the food she enjoys.

The activity department encouraged my mom to participate in activities, particularly Bingo, which she loves! My mother also enjoys spending time with the staff, whether it's with the nurses at the nursing station or with the social workers in their office.”

“I just love the nursing staff, especiallly John, the afternoon supervisor, for his kindness and effectiveness in his role. I also commend Sherwood, from the administration team, for his assistance in scheduling transportation and working with my insurance company. I found the facility to be clean and well-maintained.”

“Vierra Falls Church is clean and very comfortable.

The staff is very attentive to each and every resident. Even when a staff member wasn't directly assigned to my unit, they were always willing to help when asked. The nursing aides were kind and always went above and beyond to help and ensure that I was comfortable.”